Questions

Frequently Asked Questions

The board regularly receives questions, and some of these questions come up frequently. We have decided to list them on this page.

Where can I find the house rules?

You can find them here. This is an English translation; the Dutch version (huishoudelijk reglement) is legally binding.

Who manages the HOA's administration?

Newomij, our property manager, handles the HOA's administration. Visit their website at newomij.nl for all the information you need. Contact Newomij directly if you want to log in to their website.

What should I keep in mind when moving?

Use an external moving lift when you move, as the lifts in our building are not designed for large or heavy objects.

The automatic door openers can be switched off with a switch next to the doors (use your key to switch the opener off). Don't block the doors with objects, as this can cause damage. Remember to switch the automatic door opener back on when you're done.

While you move, make sure the shared areas stay clean and tidy every day. Owners are responsible for cleaning during and after the move.

Important:

If you're also doing building or renovation work, we expect you to leave the shared areas (including the lifts) clean every day. If you don't, we will charge you the cleaning costs.

May I rent out my apartment?

Yes, you may rent out your apartment, but the rental period must be at least one month. Short-term rental (for example, weekends) is not allowed. The following rules also apply:

  • When you rent out your apartment, a signed declaration of use must be submitted to the board.
  • The landlord or owner remains responsible for the tenants' behaviour at all times.

Important:

It is NOT allowed to rent out rooms (splitting the apartment into separate rental units) in our building, even if the municipality grants a permit for it. This is also in the house rules, which you agreed to when you bought your apartment.

Where can I dispose of my waste?
  • Regular waste: use the containers behind the building on Willem Kraanstraat for separated waste (paper, glass and residual waste).
  • Bulky waste: put large items in the designated area on Willem Kraanstraat between Wednesday 22:00 and Thursday 07:30.
  • Urgent bulky waste: take items to the waste point on Seineweg. See amsterdam.nl/afval (in Dutch).

Important:

Don't leave waste or rubbish bags in the public areas, as this attracts rats.

Are there rules for hard floors?

Yes, there are rules to prevent noise nuisance. You must ask for approval before you lay a hard floor. See the house rules for more information.

May I install an extractor hood in my kitchen?

You may only install a hood without a motor, because of the building's mechanical ventilation system.

Are there rules for balconies?

Yes, the following are not allowed:

  • Flower boxes, drying racks and the like on the outside of the balcony.
  • Attaching awnings to the building or the windows.
  • Keeping pets on the balcony.

For all the rules, see the house rules or contact the board.

Are satellite dishes allowed?

No, satellite dishes are not allowed on the outside of the building.

Is there glass insurance for the windows?

Yes, the HOA has glass insurance for the outside windows. Do you have glass damage? Then contact the HOA board. The policy number is also in the Newomij portal.

Can I get an extra set of keys to the building?

You can, but we keep a limited number of keys per household. These are special high-security keys, and replacing or ordering extra keys costs money, which you pay yourself. We also have a key fob system (tags). Please use these tags where possible, because they can be deactivated if they're lost.

If you lose a key, contact the board as soon as possible.

There's a leak in my apartment, or from the apartment next to or above mine.

If there's a leak in your apartment, we recommend first closing your apartment's main water tap and then calling a (certified) plumber. If you find a leak that affects other apartments, or if you're affected by a leak from another apartment, contact the owner of that apartment and inform the board, so we can also call in the building's plumbers.

Important:

Because of earlier incidents, the board may ask for the repair to be checked by the building's plumbers, to prevent damage to the building itself.

Damage to your own home or someone else's is not the HOA's responsibility, unless it was caused by something the HOA owns (for example, a main water pipe).